Shipping policy

Shipping Charges & Times

Shipping is Free on orders over $49USD however we note that other shipping is calculated at checkout depending on your location.

We Ship only in USA. We use Fedex, USPS, UPS to ship.

Processing time is different from Shipping time.

All orders are processed Monday to Friday (excluding holidays) and take 2-5 business days to process once payment is confirmed. Be sure to add processing time to your shipping time estimates. Our aim at Pup Breeds is to try to process orders within 24 to 48 hours of the payment being confirmed in our system.

Shipping time is based on the method selected by the customer at checkout.

Shipping timelines do not apply to orders shipped to APO/FPO addresses.
All shipping times are an estimation and cannot be guaranteed.

Please check to ensure that your country is available for shipping if not available in checkout then unfortunately we do not ship to your country at this time. Please contact us if you have any queries at and we will get back to you within 48hrs.

Please see our Estimated Shipping times as listed and note they vary by  your chosen location:

Location                *Estimated Shipping Time

United States: 12-20 Business days

Canada: 15-20 Business days

Europe: 15-20 Business days

Australia: 15 - 20 Business days

The maximum delivery time – 45 business days.

Please note that Fast Shipping times may sometimes be available at checkout at a different cost.

Due to covid-19, Please allow at least 2-4 weeks for delivery.

Please note that the following about the Estimated Shipping Times:

*The above Estimated Times doesn’t include our 2-4 day processing time.

*Please also note that all shipping times exclude any clearance/customs delays.

Shipping fees are non-refundable. For items returned to Pup Breeds due to undeliverable addresses or issues with Customs, refunds will be issued for the net price of your item(s) minus the shipping charge.

Pup Breeds does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or delivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or delivered. Concerns or questions about your order after it has shipped should be made to the carrier directly. The Customer Support Team can only see the same tracking information given to the customer through the tracking number.

International Shipping:

Pup Breeds is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country. By processing an order, you agree and acknowledge you will pay any Customs and VAT fees that may occur.

Tracking Info

Question: When is tracking Info available?

Tracking information is available within 5-10 days from the day we sent you the tracking code and can also check your code on our Tracking Your Order page. 

Question: What happens if I have not received all your packages in one order?

Given that we ship our products from various warehouses around the world this might mean it takes some time but we always ensure that we try our best to ship your order from the warehouse closest to your location. This may cause some items/products to arrive at different dates or times. 

We at Pup Breeds aim to provide our valued customers with quality service and always aim to process all orders immediately after payments are confirmed.



Please do not hesitate to contact us either on our Contact Us page or at